BAJČETIĆ, Stanko; TICA, Slaven; ŽIVANOVIĆ, Predrag; MILOVANOVIĆ, Branko; ĐOROJEVIĆ, Andrea. Analysis of public transport users’ satisfaction using quality function deployment: Belgrade case study. Transport, [S. l.], v. 33, n. 3, p. 609–618, 2018. DOI: 10.3846/transport.2018.1570. Disponível em: https://btp.vilniustech.lt/index.php/Transport/article/view/1570. Acesso em: 19 aug. 2025.