Filipović, Snežana, Slaven Tica, Predrag Živanović, and Branko Milovanović. “Comparative Analysis of the Basic Features of the Expected and Perceived Quality of Mass Passenger Public Transport Service in Belgrade”. Transport 24, no. 4 (December 31, 2009): 265-273. Accessed February 23, 2025. https://btp.vilniustech.lt/index.php/Transport/article/view/6315.