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• Leveraging IT use in healthcare records management: impact on customer satisfaction and financial performance through knowledge transfer and absorptive capacity

  Jessica Hermawan , Andri Rianawati , Cita Rosita Sigit Prakoeswa, Liliana Inggrit Wijaya

  Abstract 111 | PDF Downloads 43 | DOI https://doi.org/10.3846/btp.2025.23029

  Page 323–334
  

  2025-09-15